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Flight Delay Compensation Claim

A completed UK261 compensation claim identifying route, delay evidence, extraordinary-circumstance limits and expenses.

Jurisdiction: England and Wales - completed fictional worked example

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Important: This sample provides general legal information only and is not legal advice. Check the law, prescribed forms and signing requirements that apply to your exact jurisdiction and circumstances before use.

# FLIGHT DELAY COMPENSATION CLAIM

Date: 25 August 2031

Parties: Daniel Foster and Northstar Airways Ltd

## 1. Purpose and parties

Daniel Foster claims UK261 compensation from Northstar Airways Ltd for flight NS214 from Manchester to Faro on 2 August 2031. The scheduled arrival was 15:05 and the aircraft doors opened at 19:02, a delay of 3 hours 57 minutes, on a route of approximately 1,889 km.

## 2. Facts, scope and terms

Daniel and his partner Lucy paid £428 for two return tickets under booking NS-66091. Northstar's airport message said the delay arose from a crew-planning problem, not weather, air-traffic restriction or an unavoidable safety event; Daniel therefore asks Northstar to identify any extraordinary circumstance it relies on.

## 3. Process and responsibilities

He requests £350 per passenger under the applicable UK261 distance band, totalling £700, plus £46.80 for reasonable meals bought after the airline's voucher desk closed. He does not claim items already provided or losses unrelated to the delay.

## 4. Evidence, records and safeguards

Evidence includes booking confirmation, boarding passes, the arrival time photograph, Northstar's 2 August message, card receipt and a contemporaneous airport log. Northstar should preserve operational, crew and disruption records and use the passengers' data only to assess and pay this claim.

## 5. Review, escalation and outcome

Northstar should pay or give a reasoned response within 28 days. If it rejects the claim, Daniel may refer the matter to the relevant approved alternative dispute resolution body or AviationADR/CEDR route available to the airline, and may issue a county court claim within the applicable limitation period.

## 6. Reservations and practical protections

This claim is not an admission that the ticket contract was otherwise breached, and Daniel reserves reimbursement of proven additional loss where legally recoverable. Any settlement should state whether it includes Lucy's separate statutory claim and should not compromise a minor or uninsured passenger.

## 7. England and Wales law and completion

The completed fictional claim is dated 25 August 2031 and is governed by England and Wales law. It is sent by email and recorded post, with bank details supplied through Northstar's secure channel rather than in an unprotected reply.

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