# HOLIDAY ILLNESS CLAIM LETTER
Date: 2 May 2037
Parties: Liam Foster and Suntrail Holidays Ltd
## 1. Purpose and parties
I claim compensation arising from severe gastroenteritis suffered during the package holiday booked with Suntrail Holidays Ltd, reference ST-2036-882. I stayed at Coral Bay Resort in Crete from 10 to 17 August 2036 and developed vomiting, diarrhoea and fever on 13 August after eating at the included buffet.
## 2. Facts, scope and terms
A local doctor examined me on 14 August and I missed two excursions and three days of work after returning. The hotel incident log records other guests reporting similar symptoms. I do not say that the timing alone proves causation, but the medical note, food photographs, receipts, booking confirmation and witness details support investigation under the Package Travel and Linked Travel Arrangements Regulations 2018.
## 3. Process and responsibilities
Please acknowledge the claim, preserve supplier and incident records, and provide the insurer or claims handler details. I seek reasonable compensation for illness, lost enjoyment and evidenced financial loss, subject to proof and any applicable limitation or contributory-fault assessment.
## 4. Evidence, records and safeguards
The parties should retain the relevant contract, notice, invoices, records and correspondence, and restrict access to personal or confidential information to those who need it. The stated amounts and dates are fictional worked-example facts and require checking against source records.
## 5. Review, escalation and outcome
If the issue is not resolved, the parties should identify the appropriate next step, which may include an internal process, mediation, court or regulator. Silence or part performance is not treated as acceptance or waiver.
## 6. Reservations and practical protections
This document is a general fictional example, not individual legal advice and not a guarantee of eligibility, liability or outcome. Where necessary, an independent professional should check the facts and current law.
## 7. England and Wales law and completion
This completed fictional sample is made on the date above under the law of England and Wales and subject to mandatory protections. It does not exclude any right, liability or remedy that cannot lawfully be excluded.