# SOCIAL HOUSING REGISTER APPEAL
Date: 23 January 2031
Parties: Imani Cole and Eastmere Council
## 1. Purpose and parties
Imani Cole asks Eastmere Council to review its 9 January 2031 decision placing her household in Band D and refusing to recognise medical priority. She, her partner and their child occupy a second-floor flat where the lift has been out of service for three months.
## 2. Facts, scope and terms
Imani has rheumatoid arthritis and the child has asthma aggravated by persistent mould in the bedroom. The decision treated the matter as ordinary overcrowding, overlooked the occupational-therapist report and applied an old allocation-policy version. She seeks Band B or the band the correct policy produces, not an automatic offer of a particular property.
## 3. Process and responsibilities
The council should reconsider eligibility, reasonable preference categories, medical evidence, overcrowding, disrepair and the effect of the household's current accommodation. It should explain its points or band calculation, the policy version, queue date, bidding consequences and any right to request a separate suitability review.
## 4. Evidence, records and safeguards
Imani encloses the decision, tenancy details, GP and occupational-therapist letters, photographs, repair reports and the current allocation policy. The council should inspect the flat, coordinate with its housing and environmental-health teams, protect health information and provide an accessible copy of the review decision.
## 5. Review, escalation and outcome
She requests an independent officer review and a written outcome within the council's published period. If the review is unsuccessful, Imani may use the council's complaints process and seek advice about judicial review where there is an arguable public-law error; an ombudsman complaint does not itself award a tenancy.
## 6. Reservations and practical protections
While waiting, Imani will bid for suitable properties under the existing rules and report material changes, but does not accept that bidding waives her review. The council must not retaliate for raising disrepair or treat medical evidence as proof of priority without applying its policy.
## 7. England and Wales law and completion
This letter is dated 23 January 2031 and sent to housingreviews@eastmere.example and Eastmere Housing Reviews by post as separate permitted methods. England and Wales housing law and the council's published allocation scheme apply; Imani signs.