# INVESTMENT SCAM COMPLAINT AND RECOVERY REQUEST
Date: 14 June 2038
Parties: Maya Patel of 22 Willow Street, Bristol BS3 4QJ; Northbridge Bank plc; Action Fraud; and the Financial Conduct Authority
## 1. Addressee and subject
To: Northbridge Bank plc Complaints Team. Subject: request to investigate and reimburse the £12,000 clone-firm investment scam. Please treat this as a formal complaint and APP fraud claim, while I separately provide the facts to Action Fraud and the FCA.
## 2. Chronology and payment facts
On 3 June 2038 I sent £7,000 and on 5 June 2038 I sent £5,000 from my Northbridge current account after the caller used the Linton Capital name and supplied the website linton-capital-invest.co.uk. I did not receive an investment, and the website was unavailable by 8 June.
## 3. Basis and cautious request
I ask Northbridge to assess the transfers under the payment-services rules and any applicable APP reimbursement framework in force on the payment dates, including whether any exception is said to apply. I do not assume eligibility or a guaranteed recovery; please explain the evidence and current rules relied upon if reimbursement is declined.
## 4. Evidence and protective steps
Enclosed are statements showing both payments, the website screenshots, caller messages, the false Linton Capital materials, and the Action Fraud acknowledgement. Please contact Westmoor Bank, preserve relevant records, and tell me how to prevent further payments; I have changed online-banking credentials and made no further transfer.
## 5. Outcome, deadline and status
Please acknowledge within 5 working days and issue a reasoned final response by 12 July 2038, or tell me the applicable complaint timetable. I reserve the right to use any available Financial Ombudsman or other reporting route after checking its current eligibility and deadline. Signed, Maya Patel, 14 June 2038.