# MORTGAGE PAYMENT HOLIDAY REQUEST
Date: 4 August 2032
Parties: Liam Hughes and Westborough Bank plc
## 1. Purpose and parties
Liam Hughes of 6 Orchard Rise, Cardiff CF11 8LA asks Westborough Bank plc to consider temporary mortgage support for account WB-449182, secured on that address. The mortgage balance shown on the 31 July statement is £186,400, the variable rate is 5.25%, and the contractual monthly payment due on 1 September 2032 is £1,126. Liam has made every payment on time and the account has no arrears.
## 2. Facts, scope and terms
Liam's employer, Penarth Marine Services Ltd, reduced his hours on 15 July after losing a contract. His net monthly income fell from £3,280 to £2,180, while essential household expenditure is £3,640, including the mortgage. His partner's net income is £1,120 and is included in the household budget, with £420 of that income committed to childcare and travel; the resulting £340 household shortfall makes the full payment unsustainable while Liam seeks replacement work.
## 3. Process and responsibilities
Liam requests a full payment deferral of the £1,126 contractual payment for three months, from 1 September through 1 November 2032, with the next normal payment on 1 December 2032. If the Bank cannot approve a full deferral, he offers £500 per month for those three months and asks it to state the resulting shortfall before agreement. He encloses payslips for May to July, the employer letter, a benefits check and an income-and-expenditure schedule.
## 4. Evidence, records and safeguards
He understands that interest continues to accrue during any agreed support period. At the unchanged 5.25% rate, simple illustrative interest on £186,400 is approximately £816.40 per month (£186,400 × 0.0525 ÷ 12), so three months would be about £2,449.20 before daily-rate variation or capitalisation. This is an estimate, not a demand that the Bank use that method; Westborough must confirm the exact balance, whether interest is added to principal, and any term extension or later payment increase in writing.
## 5. Review, escalation and outcome
Liam asks the Bank to confirm by 18 August whether the arrangement is available, its start and end dates, the treatment of the 1 September payment instruction, and any credit-file reporting. He asks the Bank to explain whether an agreed temporary arrangement will be reported as arrears and to provide a named contact. Until written terms are agreed, he will keep the direct debit available and will not assume that this request itself changes the contract or suspends collection.
## 6. Reservations and practical protections
Liam proposes a review call on 14 November 2032, after he expects either a new role or a clearer employment timetable. He will provide updated income evidence and discuss resuming £1,126 monthly payments, an affordable temporary amount, or spreading deferred sums over the remaining term. If the request is declined, he asks for an affordable alternative and will contact the Bank's vulnerability or mortgage-support team promptly rather than miss a payment without agreement.
## 7. England and Wales law and completion
This completed fictional request is governed by England and Wales law and is not an assertion that a payment holiday is automatically available. Liam consents to the Bank assessing the supplied personal financial information for this request, asks for secure handling, and retains copies of the statement and evidence. He will seek independent debt advice if the hardship continues, and nothing in this letter waives either party's contractual or statutory rights.