# PROFESSIONAL NEGLIGENCE CLAIM LETTER
Date: 19 February 2036
Parties: Maya Green and North Quay Surveying LLP
## 1. Purpose and parties
This letter is Maya Green's letter of claim to North Quay Surveying LLP concerning its Level 3 survey of 8 Elm Rise, York YO24 1LT, dated 4 June 2035. The retainer required a reasonably competent surveyor to report material structural movement and recommend further investigation.
## 2. Facts, scope and terms
The report described cracking as minor and did not recommend opening-up work. A structural engineer later identified movement requiring underpinning and temporary accommodation. The presently quantified loss is £28,750, comprising £24,000 works, £2,400 professional fees and £2,350 temporary accommodation.
## 3. Process and responsibilities
The claim is made under the Professional Negligence Pre-Action Protocol. Please acknowledge within 21 days and provide a reasoned response within the protocol period. Documents include the retainer, survey, engineer's report, invoices and photographs; limitation and causation remain subject to evidence.
## 4. Evidence, records and safeguards
The parties should retain the relevant contract, notice, invoices, records and correspondence, and restrict access to personal or confidential information to those who need it. The stated amounts and dates are fictional worked-example facts and require checking against source records.
## 5. Review, escalation and outcome
If the issue is not resolved, the parties should identify the appropriate next step, which may include an internal process, mediation, court or regulator. Silence or part performance is not treated as acceptance or waiver.
## 6. Reservations and practical protections
This document is a general fictional example, not individual legal advice and not a guarantee of eligibility, liability or outcome. Where necessary, an independent professional should check the facts and current law.
## 7. England and Wales law and completion
This completed fictional sample is made on the date above under the law of England and Wales and subject to mandatory protections. It does not exclude any right, liability or remedy that cannot lawfully be excluded.