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Tenancy Deposit Dispute Letter

A completed fictional tenant letter disputing proposed deposit deductions through the DPS, addressing fair wear, evidence, adjudication and statutory caveats.

Jurisdiction: England and Wales - completed fictional worked example

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Important: This sample provides general legal information only and is not legal advice. Check the law, prescribed forms and signing requirements that apply to your exact jurisdiction and circumstances before use.

# TENANCY DEPOSIT DISPUTE LETTER

Date: 3 June 2029

Parties: Nora Williams and Castlebridge Homes Ltd

## 1. Status of this document

I, Nora Williams, tenant of 27 Fernbank Road, Bristol BS7 9TR, dispute Castlebridge Homes Ltd's proposed deductions from my £1,650 deposit after the assured shorthold tenancy ended on 31 May 2029. The DPS reference is DPS-884921.

## 2. Parties and subject

The landlord proposes £480 for repainting, £220 for carpet replacement and £95 for cleaning. I accept £60 for a missing kitchen shelf, but not the other amounts. The check-in inventory dated 1 June 2027 already records scuffed paint and worn carpet.

## 3. Facts and request

I attach the signed inventory, check-out report, dated photographs from 31 May, cleaner's £75 invoice and emails reporting a leaking bathroom seal. The carpet was eight years old and the report describes normal traffic wear; a full replacement would improve the landlord's asset.

## 4. Evidence and checks

I ask the landlord to withdraw the disputed deductions and authorise DPS to release £1,590 to me, or to explain a properly apportioned alternative. The proposed cleaning charge is unsupported and the property was professionally cleaned before keys were returned.

## 5. Procedure and deadline

I consent to DPS adjudication under its rules and will upload the evidence by the stated deadline. I understand an adjudicator decides on the bundle supplied, cannot award every possible court remedy, and a scheme decision may have contractual consequences under the deposit arrangements.

## 6. Rights and remedies

If the deposit was not protected or prescribed information was not served, separate remedies may exist under Housing Act 2004, including a possible section 214 application, but I make no finding here and reserve all rights. This letter is also an attempt to settle without prejudice to those rights.

## 7. Records and signature

Please respond through DPS within 10 days and preserve the inventory, invoices and correspondence. I sign this dispute statement on 3 June 2029; the factual schedule is not a waiver of any statutory limitation period.

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